How We Keep Customer Information Accurate? It is in your interest, and it is our objective, for us to have accurate, current, and complete information concerning you and your accounts. We have strict procedures that our employees abide by to meet this objective. While some procedures are required by Central, State laws or RBI regulations, we have implemented additional procedures to maintain accurate, current, and complete financial information, including processes to update information and remove outdated information. If you believe that we have incorrect information about you or your accounts, please email us through the feedback mechanism provided on the website or modify the profile information on the site as permissible. We will correct any erroneous information as quickly as possible.
How we limit access to customer information by our employees We have procedures that limit access to personally identifiable information to those employees with a business reason for knowing such information about you. We educate our employees on their responsibility to protect the confidentiality of customer information, and hold them accountable if they violate this privacy policy.
Our security procedures to protect customer information We follow best security practices to help prevent unauthorized access to confidential information about you.
How We Restrict The Disclosure Of Customer Information? SBI does not release customer information except as directed by law or as per your mandate. We do not share specific information about customer accounts or other personally identifiable data with nonaffiliated third parties for their independent use unless:
The information is provided to help complete a transaction initiated by you; • You request or authorize it; • The disclosure is required by/or directed by law; or • You have been informed about the possibility of such disclosure for marketing or similar purposes through a prior communication and have been given the opportunity to decline. • By formulating and disclosing our privacy policy to you, we want you to understand our commitment to personal privacy. • A potential customer who inquires about our products and services or who would like a copy of our privacy policy • A customer who has established a relationship with us. • A potential customer who has applied for a loan • A visitor to SBI’s web site
SBI Contact
Call : 1800 1234 & 1800 2100 (Toll free and accessible from all landlines and mobile phones of India) Call: 0091 80 26599990 (Accessible from all landlines and mobile phones of India and abroad)
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