| Company | Nykaa |
| Service | Contact Number & Stores Location |
| Location | India |
| Official Website | https://www.nykaa.com/?root=logo |
Nykaa Contact Number
For any help you may call us (Monday to Saturday, 8AM to 10PM and Sunday, 10AM to 7PM)
| Contact Number | 1800-267-4444 |
| Email ID | support [at] nykaa.com |
Nykaa Stores Location
| Shop Name | Address |
| Nykaa Luxe – Infiniti Mall | Ground Floor, Unit No 14,New Link Road, Oshiwara,Andheri West, Mumbai – 400053 Ph: 022-22762722 |
| Nykaa On Trend – Seawoods Grand Central Mall | Upper Ground floor, Plot No.R-1, Sector 40, Seawoods Railway Station, Navi Mumbai- 400706 Ph: 022-22762722 |
| Nykaa Luxe – Westend Mall | Ground Floor, Unit no: GS-09C, Aundh Pune – 411007 Ph: 022-22762722 |
| Nykaa On Trend – Palladium Mall | Ground Floor, 28, Velachery Road Nagendra Nagar, Anna Garden Velachery, Chennai- 600042 |
| Nykaa On Trend – Prozone Mall | Ground Floor, Sivanandhapuram, Saravanampatty, Coimbatore, 641035 Ph: 022-22762722 |
| Nykaa Luxe – Next Treasure Island Next Mall | Ground Floor, Rabindranath Tagore Marg, Flim Colony Indore- 452001 |
| Nykaa Luxe – L&T Metro Mall | Ground Floor Nagarjuna Hills, Punjagutta Hyderabad- 500082 |
| Nykaa On Trend – Logix City Centre Mall | Ground floor, Store No-6, Plot No BW 58, Sector 32 Noida: 201301 |
| Nykaa Luxe – Khan Market | 58b, Rabindra Nagar New Delhi- 110003 |
| Nykaa Luxe – The Chanakya | Second floor Unit No S202-203 13A-16D, Tikendrajeet Marg New Delhi- 110021 |
| Nykaa Luxe – Indira Gandhi International Airport | Domestic Departure, Terminal-3 New Delhi- 110037 |
| Nykaa On Trend – Mall of Amritsar | Ground Floor, Sultan Wind Sub Urban, Main GT Road Amritsar- 143001 |
| Nykaa On Trend – Mantri Square Mall | Unit No.UG-15A, Sampige Rd, Malleshwaram West, Bengaluru, Karnataka 560003 |
| Nykaa Luxe – Alpha One Mall | Ground Floor, Unit No. G-35, Plot No-216, T.P Scheme-1, Near Vastrapur Lake, Vastrapur, Ahmedabad, Gujarat 380054 |
| Nykaa Luxe – Esplanade Mall | Ground Floor, Shop No. UG-28, Unit No. 32,721, Rasulgarh Industrial Estate, Industrial Area Estate, Bhubaneswar, Odisha 751010 |
| Nykaa Luxe – Forum Shantiniketan Mall | Unit No – 21 Whitefield Main road, Hoodi. Bengaluru-560067 |
| Nykaa Luxe – Z Square Mall | Ground Floor, Unit No. G-03,16/113, Mall Road, Bada Chauraha, Downtown, Kanpur, Uttar Pradesh 208001 |
| Nykaa On Trend – Inorbit Mall | Unit No. GF – 06, Link Rd, Malad West, Mumbai, Maharashtra 400064 |
| Nykaa On Trend – VR Mall | Unit No. G-47 A, Jawaharlal Nehru Rd, Anna Nagar West, Anna Nagar, Chennai, Tamil Nadu 600040 |
| Nykaa On Trend – Viviana Mall | Unit No. GF-52A, Eastern Express Highway, On Service Road, Next To Jupiter Hospital, Thane West, Thane, Maharashtra 400601 |
| Nykaa On Trend – Ambience Mall | Unit No. G-060A, NH 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122002 |
| Nykaa On Trend – MI Road | Ground Floor, E-2, Kamani Mansion, Panch Batti Circle, M.I. Road, Jaipur, Rajasthan 302001 |
| Nykaa Luxe – Lavelle Road | Lavelle Road, 7, 100 Feet Ring Road, Near-Regent, Bengaluru, Karnataka 560001 |
| Nykaa Luxe – Pacific Mall | Pacfic Mall, Unit No GF – 39, Najafgarh Rd, Tagore Garden, Tilak Nagar, New Delhi, Delhi 110018 Ph: 011-46010013 |
| Nykaa Luxe – Forum Courtyard Mall, Kolkata | Nykaa LUXE, Forum Courtyard Mall, Unit No GF – 009, 10/3, Elgin Rd, Sreepally, Bhowanipore, Kolkata, West Bengal 700020 Ph: 033 4005 6397 |
| Nykaa Luxe – Linking Road | Nykaa Luxe, Plot No 329, Ground Floor,Dawn Building, Linking Road, Khar Mumbai, Maharashtra 400052 Ph: 022-62362228 |
Nykaa FAQs
How can I change address or phone number in Order?
If you wish to change the shipping address or phone number, you can do it through “My Order” section before the products are dispatched. You will see an edit icon on the order detail page. Please note that you cannot change the address once the order is shipped.
How do I check the current status of my order?
• You can review the status of your orders and other related tracking information by visiting the “My Orders” section. You can instantly see the status of a specific order and all your past orders.
• Once the order is shipped, you can see a button “Track” which will give you more detailed information about your order status.
• If you have placed the user as guest, you can sign up/sign in using the email through which you have placed the order. You can track the order through the steps mentioned above.
• If your order has been shipped and you are still not able to know the order status through tracking link, wait for 12 hours. In some rare cases, courier partners take up-to 12 hours to activate the tracking link. Kindly check after the mentioned time frame.
What do I do in cases of failed delivery?
In case the delivery fails, kindly reach out us via:
• Helpcentre – https://support.nykaa.com/submit-request.php
• Write an email with your concern to ‘support@nykaa.com’
How can I track my Return Status?
You can track the return status under ‘My Orders’ section on Nykaa App/Website. We will notify you on the status of your refund or replacement via email/SMS.
When will I get my Refund?
• You can track the refund status under ‘My Orders’ section on the App or Website.
• In case of cancellation before the order is shipped, we initiate the refund within 24-48 business hours in the source account.
• For orders that are already shipped, refund will be initiated within 24-48 business hours in the source account once it’s condition is verified at the warehouse.
Will shipping charges be refunded if I cancel ?
Shipping charges will be refunded if the complete order is cancelled. However, in case of part order cancellation, shipping charges will not be refunded.
Have a question? Please feel free to reach out by leaving a comment below
