| Company | OLA Cabs |
| Service | Customer Support |
| Location | India |
| Official Website | https://www.olacabs.com/ |
OLA Cabs Customer Support Contact
For support with your bookings, ONDC orders and other queries, Click Here (or) visit the Support section in the Ola app.
Media Related Queries
For press and media related queries please reach out to media [AT] olacabs.com.
Customer Security
If you have security concerns, please report your issues with Ola at security [AT] olacabs.com
OLA Cabs Office Address
Bengaluru Office:
2, Hosur Rd,
Koramangala Industrial Layout,
Koramangala, Bengaluru,
Karnataka 560095
OLA Cabs Grievance & Nodal Officer
In case any query or complaint is unresolved or if you did not receive a satisfactory response from the 24*7 support, you can escalate the matter to our Grievance Officer by sharing the details of the complaint ticket created.
Working hours – 10 AM to 7 PM from Monday to Friday excluding public holidays
Details of the Grievance officer:
Ramesh S
Prestige Startech , Block C, Ola Campus, Hosur Rd,
Koramangala Industrial Layout, Koramangala,Bengaluru, Karnataka 560095
Email id : grievance@olacabs.com
Phone: 080 3710 1828
Details of the Nodal officer:
Raj Bhalla Singh
Prestige Startech , Block C, Ola Campus, Hosur Rd,
Koramangala Industrial Layout, Koramangala,Bengaluru, Karnataka 560095
Email id : nodal.officer@olacabs.com
Phone: 080 3710 1828
OLA Account FAQs
How to create an Ola account?
Here are a few tips to help you get started with Ola:
• While registering, please select your signup country and enter the mobile number that you would like to use to book an Ola ride. You will receive an OTP on your phone to verify your mobile number.
• Next, enter the details such as your name and email to create an Ola account. Once you’ve filled in all the details, tap REGISTER.
If you have a referral code, you can apply the referral code in Got a referral code? You can earn a free-ride coupon by entering a referral code while signing up. You can get the referral code from a friend who has an Ola account. The referral code can be found in the Refer & Earn section of your friend’s Ola app.
Note:
If the mobile number entered is correct and you haven’t received the SMS with OTP details, you can request for OTP again by clicking on Resend OTP or Get OTP over a call. Please note that there is a limit on the number of accounts that can be created on one mobile device.
How to Log in with password?
You will be able to log in to your Ola account with password only if you have already setup password for your Ola account. Alternately, you can choose to log in to your Ola account using Log in with OTP option.
To log in with password, all you need to do is:-
• Enter your mobile number registered with Ola.
• Select Log in with password option available on the screen
• Enter the password for your Ola account and select Log in.
In case you have forgotten the password for your Ola account, please click on Forgot Password? link available on the screen to reset your password.
Note:
Forgot Password? link will be available for you only if you have verified your registered email ID.
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