Company Airtel Payments Bank
Service Customer Care Number
Location India
Official Website https://www.airtel.in/bank/

Airtel Payments Bank Customer Care Number

Call Center: For airtel Customers: 400; For Other operators: 8800688006 (Standard calling rates apply).
Email: wecare [AT] airtelbank.com
Address: Airtel Payments Bank, 1st Floor, Tower B, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram – 122001
• Customer Call Center / IVR will be available in Hindi, English and Major regional languages
Registered Office address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase – II, New Delhi – 110070 CIN: U65100DL2010PLC201058 Name: Airtel Payments Bank Limited
• For availing Door Step Banking services, the senior citizens and differently abled persons can contact our call center.

Check All Customer Care Numbers Here

Airtel Payments Bank Grievance Redressal

In case the customer has any complaint relating to Aadhaar based services or features of any of the bank services that the customer holds and/or avails of, customer can approach the Grievance Redressal Cell within bank at grievance.officer [AT] airtelbank.com for a resolution.

Airtel Payments Bank Customers Grievances Officer

To ensure that our customers have an easily accessible platform to communicate with us, here are the details of our Customer Grievance officers at our banking points. You can access the details on https://www.airtel.in/bank/cgo

Airtel Payments Bank Principal Nodal Officer

If the resolution provided at grievance officer does not meet your expectation, you can write to Mr. Rohit Oberoi (Principal Nodal Officer)

Contact Number : 0124-4247797
Email: pno [AT] airtelbank.com
Address: Airtel Payments Bank, 1st Floor, Tower B, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram – 122001
Timings– Monday to Friday 9:30 AM to 6:30 PM excluding public holidays

Airtel Payments Bank Customer Facilitation Center

For queries pertaining to NEFT, email us at nefthelpdesk [AT] airtelbank.com, Tel: 0124-4247797.

Airtel Payments Bank Complaint Escalation

If you have an existing unresolved complaint, you can escalate it to the nodal officer by clicking on this link https://www.airtel.in/bank/complaint-escalation/old

Airtel Payments Bank Central Nodal Desk

To ensure that LEA/PG and Peer Banks have an easily accessible platform to communicate with us. You can access the details on https://www.airtel.in/bank/static/contact-us

Contact Number: 18002033330
Report a complaint : https://www.airtel.in/bank/complaint-escalation
Email: fraud.reporting [AT] airtelbank.com

Please provide following details along with your complaint and send them to us at fraud.reporting [AT] airtelbank.com and we will be happy to assist you:
• Transaction ID / Reference Number
• Transaction Date
• Previous Complaint/Case ID (if available)

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