Company | Airtel Payments Bank |
Service | Customer Care Number |
Location | India |
Official Website | https://www.airtel.in/bank/ |
Airtel Payments Bank Customer Care Number
• Call Center: For airtel Customers: 400; For Other operators: 8800688006 (Standard calling rates apply).
• Email: wecare [AT] airtelbank.com
• Address: Airtel Payments Bank, 1st Floor, Tower B, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram – 122001
• Customer Call Center / IVR will be available in Hindi, English and Major regional languages
• Registered Office address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase – II, New Delhi – 110070 CIN: U65100DL2010PLC201058 Name: Airtel Payments Bank Limited
• For availing Door Step Banking services, the senior citizens and differently abled persons can contact our call center.
Airtel Payments Bank Grievance Redressal
In case the customer has any complaint relating to Aadhaar based services or features of any of the bank services that the customer holds and/or avails of, customer can approach the Grievance Redressal Cell within bank at grievance.officer [AT] airtelbank.com for a resolution.
Airtel Payments Bank Customers Grievances Officer
To ensure that our customers have an easily accessible platform to communicate with us, here are the details of our Customer Grievance officers at our banking points. You can access the details on https://www.airtel.in/bank/cgo
Airtel Payments Bank Principal Nodal Officer
If the resolution provided at grievance officer does not meet your expectation, you can write to Mr. Rohit Oberoi (Principal Nodal Officer)
• Contact Number : 0124-4247797
• Email: pno [AT] airtelbank.com
• Address: Airtel Payments Bank, 1st Floor, Tower B, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram – 122001
• Timings– Monday to Friday 9:30 AM to 6:30 PM excluding public holidays
Airtel Payments Bank Customer Facilitation Center
For queries pertaining to NEFT, email us at nefthelpdesk [AT] airtelbank.com, Tel: 0124-4247797.
Airtel Payments Bank Complaint Escalation
If you have an existing unresolved complaint, you can escalate it to the nodal officer by clicking on this link https://www.airtel.in/bank/complaint-escalation/old
Airtel Payments Bank Central Nodal Desk
To ensure that LEA/PG and Peer Banks have an easily accessible platform to communicate with us. You can access the details on https://www.airtel.in/bank/static/contact-us
• Contact Number: 18002033330
• Report a complaint : https://www.airtel.in/bank/complaint-escalation
• Email: fraud.reporting [AT] airtelbank.com
Please provide following details along with your complaint and send them to us at fraud.reporting [AT] airtelbank.com and we will be happy to assist you:
• Transaction ID / Reference Number
• Transaction Date
• Previous Complaint/Case ID (if available)
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