Company Central Bank of India
Service Customer Care Number/ Toll Free Number
Location India
Website https://www.centralbankofindia.co.in/en

Central Bank of India Customer Care

An approved BC/DR policy is in place . In case any branch is unable to function due to any calamity or disaster , its customers can continue their transactions through any other branch.

Check All Customer Care Numbers Here

Call Center Toll Free Number:

Call Center 1800 22 1911/1800 202 1911 Customer related Services
Tolled number 02241903900
Toll Free Number 1800 203 1911 Exclusively for Pensioner

PMJDY grievance redressal Email ID : cmoper@centralbank.co.in
National Toll Free Number 1 : 1800 110 001
National Toll Free Number 2 : 1800 180 1111
ATM Help Desk FAX – 022 22630104

Type of assistance Contact Number Mail ids for communication
Card Hotlisting  /
Card not working
1800 22 1911 complaints@centralbank.co.in
Card not working for online registration / transaction. STD Code – 022 49197320 debitcard@centralbank.co.in
cmcards@centralbank.co.in
For failed transaction in ATM/POS/Online & Account debited requiring reversal STD Code – 022 49197313 /15 smatmreversal@centralbank.co.in
Departmental telephonic contacts during Office hours only .
Otherwise, you may please contact at general  24×7  toll free no. 1800 22 1911
For Debit Card HOTLISING by sending SMS from registered mobile:
Now you can block your lost card by sending SMS to phone no.91+9967533228 as follows:
1. LOST                                      : For blocking all cards linked to mobile
2. LOST <space> card no.        :For blocking specific card no.
3. LOST<space>Account no. :For blocking card in specific account

Central Bank of India Internet Banking Contact Number

Email Address Phone Number
For technical issues cbsnethelp@centralbank.co.in 1800 22 1911
For Reversal/failed transactions Bharat Bill Pay Transactions mgrtbk_mobile@centralbank.co.in
Other Merchant Transactions bmvb4982@centralbank.co.in
IMPS Transactions Smtbk2@centralbank.co.in

Central Bank of India Mobile Banking Contact Number

Email Address Phone Number
For technical issues mobilesupport@centralbank.co.in 1800 22 1911
For Reversal/failed transactions Bharat Bill Pay Transactions mgrtbk_mobile@centralbank.co.in
Other Merchant Transactions bmvb4982@centralbank.co.in
IMPS Transactions Smtbk2@centralbank.co.in

Central Bank of India UPI and BHIM App Helpline

Phone No. Email address
For technical issues 1800 22 1911 upisupport@centralbank.co.in
For Reversal/failed transactions 022-61648613 smtbk2@centralbank.co.in

Central Bank of India NEFT Handling Team

Name Designation Contact No.
Arun Sharma Sr Manager,
Incharge Neft Cell
022-22637966, 022-22637967
Sunit Srivastava Asst. Manager 022-22637966, 022-22637967

Central Bank Zone Wise List Of Nodal Officers

ZONE NODAL OFFICER DESIGNATION MOBILE NO Phone No E-MAIL ID
AHMEDABAD KAMLESH GUPTA SM 7971786017 079-71786011 operahmzo@
centralbank.co.in
BHOPAL VIJAY BANKA SM 7554924755 0755-2576028 operbhopzo@
centralbank.co.in
CHANDIGARH GIRIRAJ P MEENA CM 9988883823 0172-2702996 operchanzo@
centralbank.co.in
CHENNAI VISHAL MITTAL CM 7988050660 044-28883110 operchenzo@
centralbank.co.in
DELHI ANSHU KUMAR SM 9973701825                  011-42827852 operdelhzo@
centralbank.co.in
KOLKATA A. K. SINGH CM 6292191378 033-22301270 operkolzo@
centralbank.co.in
LUCKNOW VINOD JOSHI CM 7339402506 0522-2611304 operluckzo@
centralbank.co.in
MMZO KISHALAY KUME SM 9334297647 022-40345855 opermmzo@
centralbank.co.in
PATNA TARKESWAR KUMAR SINGH SM 7360065150 0612-2226607 operpatnzo@
centralbank.co.in
PUNE AKSHI DEKA ASST MANAGER 2026131611 020-2226607 operpunzo@
centralbank.co.in
CENTRAL OFFICE NODAL OFFICERS
CO CHIEF MANAGER CM 022-22703216/17 cmcppc@
centralbank.co.in
CO ASST.General Manager AGM 022-22623450 agmcppc@
centralbank,co.in

Central Bank of India Public Complaints

The Complaint, if any with the Bank, may be taken up with the following officer :
Name Shri Phool Singh AGM OPR CO
Designation Asst.General Manager (Customer Service and Complaints)
Address Central Bank of India,
Operations Department,
Central Bank Building, 2nd floor
M.G. Road, Hutatma Chowk,
Fort, Mumbai 400 023
Telephone 022- 61648786
Fax
Facility of On -Line Complaint Customer will get Unique Identification Number (UIN) while lodging on- line complaints using the option given below. This UIN will help the complainant in tracking the latest position of complaint in future. Alternatively  Customer may  mail their complaint on  email ID:pmjdy.grievances@nic.in
customer service No. 1- 022 61648708 CM
2- 022 22643056 SM

 

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