|Service||Customer Care Number|
Money View Customer Care Number
Please choose the most appropriate channel below for faster response. We generally respond within 24-48 hours. We only have one Customer Care number. Please do not call any other number claiming to be Money View’s Customer Care.
Customer Care Number : 080 4569 2002
Loan Queries : firstname.lastname@example.org
General Queries : email@example.com
Loan Payment Queries : firstname.lastname@example.org
Loan partner/DSA Queries : email@example.com
Marketing Queries : firstname.lastname@example.org
Money View Grievance Officer Details
Name: Mr. Venkatraman Narayan
Address: No. 17, 3rd Floor, Survey, 1A, Dr Puneeth Rajkumar Rd, Kadubeesanahalli, Bellandur, Bengaluru, Karnataka 560087
Phone Number: +91-8045692002
Timings: 9:00AM to 6:00PM (Monday to Friday)
Email ID: email@example.com
Note: We strongly recommend to mention the loan ID in the email for faster resolution
Money View Technical Issue
What happens if your platform crashes when I’m midway through my loan application process?
We have made sure that the loan request process on our platforms is smooth and bug-free. If you are using our website for your loan application, we recommend that you save your application frequently. And if your app crashes at any point in time, you will be able to start from the same step where the app crashed previously. Still if you face any difficulty, please get in touch with us at firstname.lastname@example.org along with the details of the issue.
Why can’t I see the loans section on my moneyview app whereas my friends can see such a section on theirs?
If you can’t see the Loans tab on your moneyview app, please make sure to update the app to the latest version.
How safe is it to share my KYC Documents on your platform?
KYC is a mandatory requirement in accordance with RBI regulations. We ask for minimal documents for your KYC process. All your personal and financial information are encrypted using SSL protocol. So all your information is completely safe with us.
Is it safe to apply for a loan on moneyview online?
moneyview’s security systems are designed to be in line with those of the best banks in the country. Rest assured knowing that all your data is safe and secure as we use 256-bit data encryption for data management.
You have asked me to share the Internet banking details in the application process. Is it safe?
We never store any password related information that you share with us. It is in encrypted format and will be used only to read your bank statements.
What if I change my phone or the SIM?
If you change your phone or your SIM, you can download the moneyview app again and restart from where you left.
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