| Company | JioMart |
| Service | Customer Support Number |
| Location | India |
| Official Website | https://www.jiomart.com/contact-us |
JioMart Customer Support
We are committed to provide you with the best possible support. Here’s how you can get in touch with us:
| 70003 70003 | |
| Call | 1800 890 1222 |
| Timing | 8:00 AM to 8:00 PM, 365 days |
| Log a Complaint | Click Here |
| See Previously Raised Complaints | Click Here |
| In case of any issue faced by the Gift Voucher bearer, the Gift Voucher bearer can reach out to Customer Support at Toll free number | 1800 890 1222 (or) cs [at] jiomart.com. |
| For any Reliance Retail GV queries / issues related to receiving of the voucher, please reach out to customer care toll free number | 18001033314 (or) Click Here |
We value your time and we are committed to ensure satisfaction in all your interactions with us.
JioMart Account Related FAQs
What is My Account?
‘My Account’ is the section where you can view your Personal Information, Order History and Shopping List.
I am unable to login
You may have entered incorrect login details. Please enter the correct information & try again. In case the issue persists, please reach out to us from the contact us section
What’s the difference between deactivating and deleting my account?
If you deactivate your account:
• You can reactivate your account whenever you want in the future
• All your account information will be stored securely with us and will be restored in full if reactivated.
• Some information may remain visible to others (e.g., product ratings & reviews)
If you permanently delete your account:
• You can’t regain access to your account once it’s deleted
• You will not be able to access products and services associated with your deleted account including:
• Your profile information
• Stored delivery addresses
• Purchase history, returns & refunds of orders
• You can sign up later anytime on JioMart. However, the information such as purchase history, refunds, delivery addresses that you had earlier will not be available.
I want to deactivate my account. How can I do it?
You can deactivate your account by reaching out via the contact us section on JioMart.
What happens if I deactivate my account?
If you deactivate your account:
• You will be logged out of all the devices that you’re logged in and will not be able to login again
• All your account information will be stored securely with us and will be restored in full if reactivated.
• Some information may remain visible to others (e.g., product ratings & reviews)
• You can reactivate your account whenever you want in the future
I deactivated my account. How do I reactivate it?
Coming back is easy. Reach out to us from the contact us section and our team will assist with the reactivation request. Your account information will be fully restored after reactivation.
I want to delete my account permanently. How can I do it?
You can permanently delete your account by reaching out from the contact us section on JioMart. Note: For a better experience, we recommend you NOT to delete your account if you have a. JM wallet/Gift Card balance – Make the most of the balances by shopping at JioMart b. Placed any order in the last 30 days – You will not be able to access the purchase history/returns or cancel the order if your account is deleted
However, if you delete your account if you have JM wallet/Gift Card balances or have placed any order in the 30 days, your balance amount will be forfeited and you might not be able to cancel/return the order.
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