| Company | Bharat Petroleum [BPCL] |
| Service | Customer Care Number |
| Location | India |
| Official Website | https://www.bharatpetroleum.in/ |
Bharat Gas SmartLine Customer Care Number
At Bharat Petroleum, customers and their convenience are integral to all our business operations. Customer centricity being one of our core values, our endeavour is to develop and deliver various products and services which make things simple for our consumers. With the same goal, we have introduced BPCL Customer Care SmartLine (1800 22 4344), a single window system to listen to queries, suggestions, feedback and compliments related to any of our products and offerings.
SmartLine is our all India contact centre for consumers across four marketing SBUs i.e. Retail (Petrol Pumps), LPG, Lubes, I&C, Aviation. SmartLine also functions as a 24×7 Emergency Helpline(Gas Leakage) to provide immediate assistance. This Toll-Free number is a direct connect between our customers and field teams through which customers can connect with BPCL anytime. The system is so configured that an SMS/Email confirmation is triggered at the time of registration and closure of a customer interaction.
The BPCL SmartLine, 1800-22-4344, is expected to set a new benchmark in customer service and provide real time assessment of our service standards across different cities for all our touch points. We, at Bharat Petroleum, are all set to live upto the tag line for BPCL SmartLine – “Ek Call Sab Solve”. We are just a call away!
Bharat Gas Toll-Free Helpline Numbers
BPCL SmartLine : 1800-22-4344
Industry Helpline : 155233
BPCL Offices
| Designation | Address | Telephone | Fax | |
|---|---|---|---|---|
| Chairman & Managing Director | Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001 |
022-22713000 022-22714000 |
022-22713601 | cmd[at]bharatpetroleum[dot]in |
| Director (Human Resources) | Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001 |
022-22713000 022-22714000 |
– | info[at]bharatpetroleum[dot]in |
| Director (Marketing) | Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001 |
022-22713000 022-22714000 |
022-22713609 | info[at]bharatpetroleum[dot]in |
| Director (Finance) | Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001 |
022-22713000 022-22714000 |
– | info[at]bharatpetroleum[dot]in |
| Director (Refineries) | Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001 |
022-22713000 022-22714000 |
022-22713603 | info[at]bharatpetroleum[dot]in |
| Chief Vigilance Officer | Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001 |
022-22713000 022-22714000 |
– | cvo[at]bharatpetroleum[dot]in |
| Executive Director (Retail) | Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005 |
022-22175100 | – | info[at]bharatpetroleum[dot]in |
| Executive Director (Lubricants) Business Head Quarters | “A” Installation, Sewree Fort Road,Sewree (East), Mumbai-400015 |
022-24062539 | – | info[at]bharatpetroleum[dot]in |
| Executive Director (Aviation) | “A” Installation, Sewree Fort Road,Sewree (East), Mumbai-400015 |
022-24196730 022-24176050 |
– | info[at]bharatpetroleum[dot]in |
| Executive Director (LPG) | Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001 |
022-24062339 | – | info[at]bharatpetroleum[dot]in |
| Executive Director (Industrial & Commercial) | Maker Towers E and F, 9th Floor, Cuffe Parade, Mumbai 400005 |
022-24062417 | – | info[at]bharatpetroleum[dot]in |
| Executive Director (Gas) | Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005 |
022-26381610 | – | info[at]bharatpetroleum[dot]in |
| Executive Director (Corp. Coordination & Development) |
Delhi Coordination Office, ECE House, Connaught Circus, New Delhi 110001 |
011-23316891 | 011-23318630 | info[at]bharatpetroleum[dot]in |
| Executive Director (Mumbai Refinery) |
BPCL Refinery, Mahul, Chembur, Mumbai-400074 |
022-25533413 | – | info[at]bharatpetroleum[dot]in |
| Executive Director (Kochi Refinery) |
BPCL Refinery, Ambalamugal, Ernakulam-682302 |
0484-2722061 | 0484-2720823 | info[at]bharatpetroleum[dot]in |
| Chief General Manager (Corp PR & Brand) | Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001 |
022-22713000 022-22714000 |
– | info[at]bharatpetroleum[dot]in |
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