How To Contact Chief Minister [CM] of Arunachal Pradesh?
Contact the Chief Minister of Arunachal Pradesh (Shri Pema Khandu) via email at cm-arunachal@nic.in, by phone at 0360-2212345, or by visiting the Chief Minister of Arunachal Pradesh office at the Civil Secretariat, 6th Floor, Block 2, Itanagar, 791111.
Contact Details
Email: cm-arunachal@nic.in
Phone: +91-0360-2212345
Address : Chief Minister of Arunachal Pradesh Office, Civil Secretariat, 6th Floor, Block 2, Itanagar, 791111.
CM Jansunwai Public Grievance Redressal Portal
Non-redressal of grievances is one of the most common frustrations citizens face while dealing with government departments. In a landmark decision, the Government of Arunachal Pradesh launched the CM Jansunwai portal — a single integrated system for online grievance redressal.
Through this portal, citizens can file grievances from anywhere, track their progress in real time, receive responses within a stipulated time, and escalate to an appellate authority when required. Every complaint, from any source, reaches the concerned department on a single platform — improving access, redressal and monitoring.
What Counts as a Grievance?
A quick guide to what can (and cannot) be filed as a grievance on this portal
Accepted:
• Delay or non-delivery of a government service
• Incorrect or incomplete information provided by a department
• Issues with public utilities: roads, water, electricity, sanitation
• Non-response from a department within stipulated time
• Corruption, bribery or misconduct by an official
• Pension, scholarship, pay or benefit-related issues
• Any other actionable civic or administrative matter
Not Accepted:
• Sub-judice matters (cases pending in court)
• RTI applications — please use the RTI portal
• Personal, family or commercial disputes
• Anonymous or pseudonymous submissions
• Suggestions and policy feedback (use feedback form)
• Matters against judiciary or religious practices
• Duplicate or vexatious complaints already decided
Reach Us Directly. Prefer a direct line? Use any of these channels to speak to our team, or visit us at the Civil Secretariat in Itanagar. Our citizen helpline is available on every working day.
Office Address:
Department of Administrative Reforms
Civil Secretariat, Block-IV
Itanagar, Arunachal Pradesh 791111
Helpline:
Our citizen helpline 1076 is just a phone call away, Monday to Friday, 10 AM to 5 PM.
Email Us:
jansunwai-arn@gov.in
support@jansunwai.gov.in
Office Hours:
Monday – Friday: 10:00 AM to 5:00 PM
Saturday, Sunday & Gazetted Holidays: Closed
