HRTC Bus Ticket Booking Himachal Pradesh [e-Tickets]
To book Himachal Pradesh State Road Transport Corporation [HRTC] bus tickets online, you can use the official HRTC Online Booking Portal. Visit the HRTC Advance Online Booking System to search for buses, check seat availability, and book as a Guest User or Registered User.
Instructions On HRTC Bus Ticket Booking
• Please read instructions and Terms and Conditions below.
• You should be a registered user to use this application.
• Register once and get your User Name and Password.
• Book/Cancel tickets after logging in to your registered account.
• For availing Smart Card or Senior Citizen Smart Card Discount, Please book single seat.
• e-Tickets can be booked upto 4 hours prior to departure time of the bus from originating station of the route.
• Within 4 hours prior to the Departure Time of the Bus from the originating station of the Route, Tickets can only be booked from HRTC Counters.
• After attempting e-Tickets, Please check your accounts booking history to confirm the e-Ticket. If the e-Ticket is appearing in your booking history only then it is booked.
• If amount debited from your account and e-Ticket is not appearing in your accounts booking history then please email Card Holder Name, Amount of Transaction and Date of Transaction at hrtchq@gmail.com for refund. The refund will be processed with in 7-10 days of receiving email. It takes minimum 3-4 days i.e Banks settelment cycle to get the refund amount reflected in your account after receiving confirmation email from HRTC.
• The e-Tickets can only be cancelled by the User himself upto 4 hours prior to the Departure Time of the bus from the Originating Station of the Route by logging in to his/her account and then clicking on Print/Cancel link shown against the e-Ticket. e-Tickets can not be cancelled with in 4 hours prior to the Departure Time of the bus from the Originating Station of the route through any mode. For detailed Cancellation charges, please read Terms and Conditions.
• No Email request will be entertained for cancellation of e-Tickets.
• In case after trying to book a ticket if you have not received any SMS, please check your email and / or Ticket Enquiry option on the home page of the application to track the Transaction Status.
General Terms & Conditions:
• The arrival and departure of the bus will depend upon the condition of roads, weather and the natural calamity.
• Travelling without ticket is offence. However in case of e-Tickets, if your e-Ticket is confirmed i.e appearing in your accounts booking history, you can travel without Printout of e-Ticket by showing the e-Ticket at your Mobile/Laptop alongwith any ID Proof.
• Passenger is himself responsible for his lagguage.
• In case of technical problem, the traveller will be allowed to travel in other HRTC buses or refund will be made for the remaining journey.
• Any ID proof must be carried with you at the time of travelling.
• No Email request will be entertained for cancellation of e-Tickets.
Excerpts from Regulation:
• e-Tickets can be booked upto 4 hours prior to departure time of the bus from originating station of the route.
• Customer will only get the e-Ticket when the transaction has been done completely. For any incomplete transaction HRTC will not be responsible.
• Passengers who fail to Board the Bus at the Source Station mentioned in the e-Ticket have no right to claim refunds in such cases.
• Claims for refunds in case of reduced or diverted services will not be entertained.
• e-Tickets are not transferable and do not confer any priority upon the holder over geniune passenger.
• Tickets which are loaned, lost or stolen will not be replaced.
• HRTC has full rights to change Bus fares/Bus Departure Time/cancellation rules any time Depending on the Rules and Regulations.
HRTC Helpline Number
• Outside Himachal : 1800 180 8185
• Within Himachal : 1100
• Delhi : 011-23868694
• Chandigarh : 0172-2668943
• Dharamsala : 01892-224903
• Manali : 01902-252323, 01902-251624
• Kullu : 01902-222728
• Hamirpur : 01972-22289
