| Company | Bajaj Finserv |
| Service | Customer Care Helpline Numbers |
| Location | India |
| Website | https://www.bajajfinserv.in/ |
Bajaj Finserv Customer Care Helpline Numbers
You can reach out to our customer helpline number +91 8698010101 and get the following queries resolved:
1. Queries related to your loan account, EMI Network Card, insurance, fixed deposit or offers.
2. If you are an existing customer, you can call on this number anytime, from Monday to Sunday and get automated self-service support for the following products:
Loans:
Check current balance, principal outstanding amount, rate of interest, EMI amount, latest EMI status, request for loan-related documents (Statement of Account, Repayment Schedule, Foreclosure and No Dues Certificate), and check part-payment and drawdown status.
EMI Network Card:
Block/ unblock the EMI Network card, increase the card limit, and know the status of your transaction.
Investment:
Check FD application status, view FD details, request FD certificate and more.
Offers:
Check pre-approved offers or apply for a new loan.
3. For personalised support, you can connect on our customer care helpline number during the below-mentioned operational hours:
• For fraud assistance – Monday-Sunday (24 hours)
• For EMI Network Card queries – Monday-Sunday (9 am – 9 pm)
• For loans, fixed deposit and insurance-related queries – Monday-Saturday (9:30 am – 6:30 pm)
• For debt management related queries – Monday-Sunday (8 am – 9 pm)
4. If you are an existing customer calling from an unregistered mobile number, please keep one or all of the following identification details handy:
• Registered mobile number
• Customer ID
• Fixed deposit application ID
• Bajaj Finserv EMI Network Card Number
If you are not an existing customer, you can get automated self-service support to:
• Check offers
• Report a fraud
• Get details related to Bajaj Finserv RBL Bank SuperCard
• Raise a complaint regarding promotional or recovery calls
• Get information related to loans, cards, deposits and insurance
• You can also refer to the frequently asked questions for help.
5. You can also sign-in to our customer care portal – My Account and get online assistance anytime you need.
6. You can also raise a request with us and get help in case of any concerns.
7. If you have queries related to the Bajaj Finserv RBL Bank SuperCard, you can call on 022 71190900.
8. If you have queries related to the Bajaj Finserv DBS Bank Credit Card, you can call on 18602676789.
9. For queries related to home loan and loan against property, you can call on 022 45297300.
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