| Company | Swiggy Limited |
| Service | Swiggy Customer Support |
| Location | India |
| Official Website | https://www.swiggy.com/corporate/ |
Swiggy Customer Support Email ID
Swiggy is a new-age consumer-first organization offering an easy-to-use convenience platform, accessible through a unified app.
Email: support [at] swiggy.in
Swiggy Office Address
Corporate Office
No. 55, Sy No. 8-14,
Ground Floor, I&J Block,
Embassy TechVillage, Outer Ring Road,
Devarbisanahalli, Bengaluru 560 103,
Karnataka, India,
Swiggy Grievance Officer/Nodal Officer
In accordance with
(1) Information Technology Act, 2000 and rules made there under, and
(2) Consumer Protection (E-Commerce) Rules 2020 the name and contact details of the Grievance Officer/Nodal Officer is provided below:
Saurabh Deshpande
Swiggy Limited
Tower 5185J,
Embassy Tech Village Rd,
Bengaluru, Karnataka 560103
Phone: +91 – 80 6842 2422
Email: support [at] swiggyin
Time: Monday – Friday (9:00 – 18:00)
Swiggy Cancellation
Swiggy One or Swiggy One Lite membership once purchased, cannot be canceled or terminated during the effective period of the membership. Swiggy One BLCK membership allows for cancellations, with the validity for cancellation and refund duration communicated at the time of purchase.
Swiggy Payment:
Swiggy shall charge, and You agree to pay such membership fee, as may be determined by Swiggy from time to time. You can use Credit Card, Debit Card, Net Banking, Swiggy Money, and other available third-party payment options to subscribe to Swiggy One, Swiggy One Lite, or Swiggy One BLCK. However, Cash on Delivery (COD) payment option can be used to subscribe only when clubbed together with a placed Order. The subscription shall be activated upon successful payment through the Swiggy Platform. In case Swiggy One, Swiggy One Lite, or Swiggy One BLCK membership is purchased along with an Order and if such Order is canceled, then the membership shall also stand canceled, and the subscription amount will be refunded. You can access the detailed FAQs in the Help Section.
Modification/ Cancellation of Membership by Swiggy :
Swiggy may cancel or modify your Swiggy One, Swiggy One Lite, or Swiggy One BLCK membership at its sole discretion without notice. If we do so, we will issue a prorated refund based on the number of full months remaining in your membership. However, we will not give any refund for cancellation related to conduct that we determine, in our sole discretion, violates these Terms, Terms of Use, or any other Swiggy Policies, applicable laws, or conduct involving fraud, misuse of the membership, or is harmful to our interests, another user, participating restaurant/Merchant, or PDPs. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
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