| Department | Epimoney Private Limited |
| Service | Emergency Contact Number |
| Location | Puducherry |
| Official Website | https://epimoney.in/# |
Epimoney Customer Care Number
Epimoney Private Limited, a Non-Banking Financial Company registered with the Reserve Bank of India, is focused on bridging the credit gap by advanced use of technology and data. Epimoney is an NBFC registered with RBI with its office in Chennai. Epimoney is founded by ISB alumni – Deepak Jain, Manish Lunia and Ritesh Jain.
Check All Customer Care Numbers Here
| Phone | 02268219595 |
| For New Customers, mail us at | connect [at] flexiloans.com |
| For Existing Customers, mail us at | myaccount [at] flexiloans.com |
| For Customer Complaints, mail us at | complaints [at] flexiloans.com |
Epimoney Office Address
| Registered Address | Epimoney No.119, 2nd Floor, Greenways Towers St. Mary’s Road, Abhiramapuram Chennai – 600 018 |
| Corporate Address | Epimoney One World Center, Indiabulls Financial Center Tower-2, 7th Floor, South Annexe, 841, Senapati Bapat Marg, Saidham Nagar, Lower Parel, Mumbai, Maharashtra – 400013 |
Epimoney Financial Partners
| SMFG India Credit Co. Ltd | Grievance Redressal Officer: Mr. Ritesh Saxena | https://www.smfgindiacredit.com | 022 – 42241220 | GRO [at] smfgindia.com |
| Lendingkart Finance Limited | Grievance Redressal Officer: Ms. Ajitha K | https://www.lendingkart.com | +91 – 6358874622 | grievance.redressal [at] lendingkart.com |
| Oktober6 Insight Private Limited | Grievance Redressal Officer: Mr. Yatin Parmar | https://www.creditenable.com/ | +91 – 8450967207 | grievances [at] creditenable.com |
| Aditya Birla Capital Limited | Grievance Redressal Officer: Mr. Arijit Sen | https://www.adityabirlacapital.com/ | 080 – 45860196 | grievance.finance [at] adityabirlacapital.com |
| Protium Finance Limited | Grievance Redressal Officer: Yatin Paliwal | https://protium.co.in/ | +918591984415 | nodal.officer [at] protium.co.in |
| IIFL Finance Limited | Grievance Redressal Officer: Ms. Uma Narayanswamy | https://www.iifl.com/ | +91 22-45205810 | nodalofficer [at] iifl.com |
| Credit Saison India | Grievance Redressal Officer: Ms. Preethi Nair | https://creditsaison.in/partnercontact | 08022180501 | preethi.nair [at] creditsaison-in.com |
| Indifi Technologies Private Limited | Grievance Redressal Officer: Udyog Vihar | https://www.indifi.com | +918448895332 | grievances [at] indifi.com |
| Ambit Finvest Pvt. Ltd. | Grievance Redressal Officer: Ganesh Shanbhag | https://finvest.ambit.co | 022-68410080 | grievance.sme [at] ambit.co |
| Cholamandalam Investment & Finance Company Limited (CIFCL) | Grievance Redressal Officer: Krishnakumar.K.P | https://www.cholamandalam.com | 1800-102-4565 | customercare [at] chola.murugappa.com |
| KrazyBee Services Private Limited | Grievance Redressal Officer: Sauraw Kumar | https://www.kbnbfc.in/ | 080-44292555 | reachus [at] kbnbfc.in |
Epimoney Grievance Redressal Policy
Level 1:
The customer may register his/her query/ complaint to the Company which shall be addressed to the Grievance Redressal Officer (GRO) in connection with any matter pertaining to business practices, lending decisions, credit management, recovery and complaints relating to updation / alteration of credit information. The details of the Grievance Redressal Officer are given as follows:
Name of the Grievance Redressal Officer: Ms. Pranaali Sawant
Email id: nodal.grievance [at] epimoney.com
Corporate Address: Epimoney Private Limited (FlexiLoans) 4th Floor, South Annexe, Tower 2, One World Centre, 841, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 400 013.
Tel: 8879758863
Level 2:
If the complaint is not resolved within 15 days, the customer shall complaint to the Business Head of the Company at his following email id: compliance [at] epimoney.com
Level 3:
If the complaint / dispute are not redressed within a period of 30 days from date of its receipt, the customer may appeal to:
Deputy General Manager,
Department of Non-Banking Supervision,
Reserve Bank of India,
Post Box No. 40, Chennai Post Office, Chennai
For FinTech/ Digital Lending Related Complaints:
For any complaints related to Fintech/ digital lending, contact us/ write to us at:
Grievance Redressal Officer: Ms. Pranaali Sawant
Contact Number: 8879758863 – 10.30 am to 6.00 pm (Monday to Friday except National Holidays)
Email ID: nodal.grievance [at] epimoney.com
Have a question? Please feel free to reach out by leaving a comment below
