| Company | Bewakoof Brands Pvt. Ltd. |
| Service | Customer Care Email ID |
| Location | India |
| Official Website | https://www.bewakoof.com/ |
Bewakoof Customer Care Email ID
You can reach us at care [at] bewakoof.com with all queries. We do not have a Bewakoof customer care number.
Bewakoof Corporate Address
Bewakoof Brands Pvt. Ltd.
WeWorks Chromium,
3rd Floor, B114-116,
Next to L&T Flyover, Jogeshwari Vikhroli Link Road,
Andheri (East) Mumbai, Maharashtra, 400076
Bewakoof Grievance Redressal
Any discrepancies and grievances with respect to processing of SPDI shall be informed to the designated Grievance Officer under the IT Act as mentioned below:
Name: Labeesh Lakshmanan
Email: care [at] bewakoof.com
Nodal Officer:
Name: Labeesh Lakshmanan
Email: care [at] bewakoof.com
Bewakoof Cancellation Policy
You can cancel the orders that are in Order confirmation stage. Refund for Debit card/Credit Card, UPI and Netbanking orders will be processed in within 7-10 working days. Refunds for orders paid through Bewakoof® wallet will be refunded within an hour of cancelation.
Bewakoof Return and Refund Policy
Return:
You can initiate a return retun request within 15 days of delivery/as per the product description details.
Refund:
Post the return your refund will be initiated within 48 hours after the product has been picked up and passed through quality inspectio For Prepaid orders refund can either be processed in the wallet instantaneously or will be processed to the same account from which the payment made within 7 – 10 working days. For cash on delivery orders refund can either be processed in the wallet instantaneously or will be processed through NEFT to the bank account given by you within 3-5 working days.
Bewakoof Selfship Policy
If your area pin code is not serviceable for pickup, you will need to self-ship the return item via any reliable courier partner. Please ensure to place a sheet of paper with the details of Order ID for each item included in the package. For all self-shipped returns, you will be duly reimbursed the shipping costs. Therefore, please ensure that a scanned copy of the courier bill/receipt is shared with us within 48 hrs of shipping the product.
The courier bill/receipt should satisfy the following conditions for successful processing:
• It should capture the weight of the return package.
• Residential/office address, destination address, shipment date, amount, and other details should be mentioned.
• The information on the receipt should NOT be edited/over-written.
• The courier charge (amount mentioned on the receipt) should not overshoot the Sender-Destination-Service combination and shall be cross checked with the courier company.
• This is subject to your returns being inspected and successfully processed upon receipt at our end.
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