| Company | Reliance Digital |
| Service | Customer Care Number |
| Location | India |
| Official Website | https://www.reliancedigital.in/ |
Reliance Digital Customer Care Number
| For E-Commerce Related | 1800 889 1055 ( 9:30 AM to 7:30 PM, All days ) |
| For Store Related Queries | 1800 889 1044 ( 9:30 AM to 7:30 PM, All days ) |
| Send a Hi! on WhatsApp | +91 7977912345 |
| reliancedigital [at] ril.com |
Concerns not Addressed?
It is our priority to positively respond and address any concerns you may have at the earliest. To ensure this, our team is continuously working to provide you the best of support though a few concern/issues that are complex in nature may require additional time to resolve. In the unlikely event that your concerns are not addressed satisfactorily, you could communicate directly to higher authorities. To facilitate and better manage this we have aligned a structure to aid communication.
Communication structure for concerns not addressed satisfactorily:
Level 1:
• Head of Customer Support
• Email : cshead.reliancedigital [at] ril.com
• Through this channel you could communicate directly to the head of Customer Support
• While writing, please do quote original date of raising the issue and allied resolution offered by our customer support team
• We value every communication sent and look forward to speedily resolve it.
• Please allow 24-48 hours for a resolution
Level 2:
• Chief Executive Officer (CEO)
• Email BM.Bade [at] ril.com
• This is the final level to redress grievances that have already been conveyed to the head of customer support
• While writing we encourage you to quote the communication and allied resolution offered in earlier stages so that we get a holistic view
• We value your time and are committed to ensure your satisfaction in all your interactions with us
• Please allow 24-48 hours for a resolution
Reliance Digital Store & Service Center
Reliance Digital Stores:
• Reliance Digital is present nation-wide with 550+ stores across 200+ cities.
• It houses over 300 international and national brands and over 5000 products at best prices.
• At Reliance Digital, the trained and well-informed staff at every store is always happy to advise customers about every detail on each product.
• Reliance Digital also provides after-sales service for all its products.
• Reliance resQ, the service arm of the retailer and India’s only ISO-9001 certified electronics service brand, is available for support through the week, and is fully geared to provide end-to-end solutions.
Jio Stores:
• My Jio Store caters to India’s rapidly growing market for mobility and communication products by offering a wide range of mobile phones and accessories.
• It also acts as an interface for providing new Jio mobile connections, recharge services, and resolving the telecom arm’s customer queries.
• The store offers a range of Jio-exclusive phones from leading brands and are available with attractive Jio mobile connection bundles.
• Customers can also shop for a wide range of electronics through its web catalogue and get them delivered & installed at their home.
• With its network of 1800+ stores across all major towns and cities of India, My Jio Store offers consumers the convenience of shopping in a neighbourhood store, even in the remotest pockets of India.
Reliance Digital Service Center:
• Reliance resQ is India’s first and only multi-product, multi-brand electronics and home appliances service provider.
• Reliance resQ Service Centers are authorized by leading brands and operate 7 days a week between 10:00 AM to 10:00 PM each day.
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