Passport Fee Payment Questions and Answers [FAQs]
To know the fee details for ordinary Passports, please click the “Fee Calculator” link on the Home page. No fee is required for Diplomatic/Official Passports.
How can I make the payment? What are the accepted methods of payment?
Online Payment has been made mandatory for booking appointments at all PSKs/ POPSKs.
Online Payment can be made using any one of the following modes:
• Credit/Debit Card (MasterCard, Visa and RuPay)
• Internet Banking (State Bank of India(SBI) and Other Banks)
• UPI
• SBI Wallet Payment
Note: Applicants applying under Tatkaal need to pay, entire fee as applicable under Tatkaal Category while making Online Payment.
How much do I have to pay for Police Clearance Certificate (PCC)?
The fee to be paid for Police Clearance Certificate (PCC) is Rs.500/-.
What is the fee to be paid for Background Verification for GEP?
The fee to be paid for Background Verification for GEP is Rs.500/-.
Can I transfer my paid fee from one Application Reference Number (ARN) to another ARN?
The fee once paid cannot be transferred from one ARN to another ARN.
What if I do not have a SBI Bank account?
If you are not a SBI Bank account holder, you can continue to make payment online using the Credit/Debit Card/UPI of other banks.
What if multiple payments are done for making Passport fee payments?
Refund of excess payment will be made by the concerned RPO.
What is the validity of fee?
Payment will be valid for one year from the date payment has been made. If you have booked appointment then the validity of fee will be one year from first appointment date.
Should I carry the online Application (ARN) receipt while visiting to PSK/ POPSK at the time of appointment?
No. Carrying printout of Application Receipt is no longer required. An SMS with your appointment details is also accepted as proof of appointment during your visit to Passport Seva Kendra (PSK)/ Post Office Passport Seva Kendra (POPSK)/ Passport Office (PO).
Note: If you want to print the Application receipt click the “Print Application Receipt” link containing Application Reference Number (ARN)/Appointment Number.
Which payment gateway is used for Online Payment?
SBI gateway is being used for Online Payment.
If online payment has been made but appointment has not been booked?
Appointment can be booked by clicking the “Schedule Appointment” link after successful fee payment. You can check fee payment status by using the link “Track Payment Status”.
How can I use online payment option while booking appointment for Tatkal Passport?
If you are applying under Tatkaal, you need to pay the entire fee as applicable under Tatkaal Category while making Online Payment.
Note: Please refer to the “Fee calculator” link on the Passport Seva website to know the fee applicable to you.
Can I change the scheduled date of appointment once the payment is done through online?
Once an appointment at Passport Seva Kendra is confirmed, it can be rescheduled only two times within a year of the first appointment date. For Tatkaal appointments with effective from 01st April, 2023 only one reschedule of appointment will be allowed within a year of the first appointment date. For Police Clearance Certificate (PCC), only single appointment will be allowed within a year of the first appointment date.
How much charge/amount do I need to pay while paying through e-Mode payment option?
For Debit/Credit cards, bank will charge 1.5%+service tax. Any change in the charges will be notified accordingly. However, there are no charges levied for using SBI internet banking. All relevant charges are available on the payment screen.
What if I get an error after reaching payment gateway?
In this case bank website may be down, so please try after sometime.
