HDFC ERGO Customer Care Number
Need help? Contact HDFC ERGO Customer Care Number
Whatsapp Service:
Send us a ‘Hi’ on our WhatsApp number
8169 500 500
Policy Servicing:
For Claim, Renewal and Policy related queries Call us on 022 6158 2020/011 6158 2020
Buy:
To buy new policy call us on 022 6242 6242
HDFC ERGO Registered & Corporate Office
6th Floor, Leela Business Park,
Andheri – Kurla Rd,
Bori Colony, Vijay Nagar Colony West,
Marol, Andheri East,
Mumbai, Maharashtra 400059.
Health Insurance Claim Office:
HCS – Noida
5th floor, Tower 1,
Stellar IT Park,
C-25, Sector-62, Noida, UP,
India – 201301
Network Hospital Issues : nsp@hdfcergo.com
Authorisation Issues : preauth@hdfcergo.com
HDFC ERGO Customer Service
For any Policy / Claims-related queries, you can explore our convenient digital platforms:
• Visit the ‘HELP’ section of our website Click here
• Download the Here app by HDFC ERGO
• Live chat with our chatbot DIA on our website
• Send us a ‘Hi’ on our WhatsApp number 8169 500 500
• Alternatively, you may also reach out to us via the below touchpoints:telephone022 6158 2020/011 6158 2020, mailcare@hdfcergo.com&healthclaims@hdfcergo.com
Customer Service Address :
D-301, 3rd Floor,
Eastern Business District (Magnet Mall),
LBS Marg, Bhandup (West) Mumbai-400078
For International Emergency Medical Cashless Services:
Contact us on: 0120-6740895
Please add country code before dialing, e.g. +91 1206740895. To know the country code, Click Here
This number is chargeable and accessible 24×7
You can also write to us on medical.services@allianz.com
For Any Other Services:
Contact us on: 80008290829
Please add the respective country’s code before dialing the toll-free number. To know the country code Click Here
Customers in USA can call on toll-free number 18557569989
India landline contact number 022 6158 2020
This number is chargeable and accessible 24×7
Senior Citizens & Persons with Disabilities can call us on 022 6158 2026
This number is chargeable and accessible 24×7
For claims-related queries, write to travelclaims@hdfcergo.com
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